Feedback and contact information
If you need information on this website in a different format please contact our Head of Communications:
Call: 01865 276555
We’ll consider your request and get back to you within 7 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Head of Communications by email or telephone:
Call: 01865 276555
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Some areas in College have audio induction loops, or if you contact us before your visit we may be able to arrange a British Sign Language (BSL) interpreter, although we cannot guarantee this.
Find out how to contact us.
Technical information about this website’s accessibility
Oriel College is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website launched on 31st August 2022. Following a review of accessibility in December 2022, some accessibility issues have been identified and we are working with our developers to fix them as a matter of urgency.
The content listed below is non-accessible for the following reasons.
There is a virtual tour of Oriel College, which allows people to explore the college grounds if they are unable to visit.
The virtual tour cannot be paused, and is also not possible to navigate with keyboard only navigation. The fails WCAG 2.1 success criteria 2.2.2 (pause, stop, hide) and 2.1.1 (keyboard).
We are unable to fix this at this time, and ask anyone having difficulty accessing it to get in touch. We will explore options to fix this.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
Some of our videos are not audio described. This makes it difficult for people who are visually impaired to access all the information. This fails WCAG 2.1 success criterion 1.2.5 (Audio description (Prerecorded).
The accessibility regulations do not require us to fix Prerecorded time-based media published before Septemeber 2020. However, we will endeavour to provide transcripts of some of the key videos on the site.
Any new videos we publish will meet accessibility standards.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
Third party platforms
We often create content which is hosted on third party platforms. This includes:
- content we create for social media
- video which we host on YouTube, SoundCloud or Vimeo
- Publications on Issuu
We are responsible for ensuring the content we supply meets accessibility requirements; however, we are not responsible for the accessibility of the platform itself.
Preparation of this accessibility statement
This statement was updated on 08/02/2023.
We used this approach to deciding on a sample of pages to test as per the guidance on gov.uk.